We’re here to help with your account

Coming soon: a customer portal for billing, COIs, claims, safety resources, and more.

We're working diligently to provide you access to your portal. If you’ve received a notification that your account is activated, click Log in below. Otherwise, click Learn more for details on your login status.
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Information about your insurance policies is just a click away.

We’ve put together some quick links to help you manage your account, including making a payment or filing a claim. Also, be sure to check out our Frequently Asked Questions (FAQs) area below for more information.
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Pay your bill quickly without needing to log in. Or, if you have other questions about your account, give us a call at 800-851-7740.
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If you need to file a claim, begin the process here. You can also call 800-851-7740 and speak to one of our knowledgeable claims agents.
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Certificate of insurance

Looking for proof of insurance? Click below, call 800-851-7740, or contact your agent to get certificates, ID cards, and run motor vehicle reports.

Loss control resources

This is a risk management service for our members. Email losscontrol@hortica.com, call 800-851-7740, or follow the link to fill out the request form.
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Common customer questions

You may still have some questions about your coverage and policies. Here’s a list of some of the most common questions we receive and their answers. If you still need help, call us at 800-851-7740.

General insurance questions

Insurance billing questions

Insurance claims questions

Insurance services questions

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