We’re here to help with your account

Coming soon: a customer portal for billing, COIs, claims, safety resources, and more.

We're working diligently to provide you access to your portal. If you’ve received a notification that your account is activated, click Log in below. Otherwise, click Learn more for details on your login status.
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Information about your insurance policies is just a click away.

We’ve put together some quick links to help you manage your account, including making a payment or filing a claim. Also, be sure to check out our Frequently Asked Questions (FAQs) area below for more information.
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Billing

Pay your bill quickly without needing to log in. Or, if you have other questions about your account, give us a call at 800 - 851 - 7740.
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Claims

If you need to file a claim, begin the process here. You can also call 800 - 851 - 7740 and speak to one of our knowledgeable claims agents.
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Certificate of insurance

Looking for proof of insurance? Click below, call 800 - 851 - 7740, or contact your agent to get certificates, ID cards, and run motor vehicle reports.

Loss control resources

This is a risk management service for our members. Email losscontrol@hortica.com, call 800 - 851 - 7740, or follow the link to fill out the request form.
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Common customer questions

You may still have some questions about your coverage and policies. Here’s a list of some of the most common questions we receive and their answers. If you still need help, call us at 800 - 851 - 7740.

General insurance questions

Insurance billing questions

Insurance claims questions

Insurance services questions

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Learning Center

Business tips
01/04/2024

Increase profits with the mental health benefits of plants and flowers

Highlight the mental health benefits of plants and flowers to boost sales and improve customer well-being. Our insights can help you increase profits and address growing mental wellness concerns.
Loss control
12/20/2023

Establishing a safety-focused delivery service

Enhance your delivery service standards with insights tailored for your horticultural business. Foster the well-being of your drivers, vehicles, and products through carefully planned safety initiatives.
Business tips
12/19/2023

Top horticultural trends to anticipate in 2024

Hortica’s Traci Dooley explores top trends in the horticultural industry including supply chain, climate, wellness, and tech innovations—and shares how they could impact your business.
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