Insurance Claims Services

Quick claims service gets you back in business

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Report a claim

We work to make reporting a claim as easy as possible for you. If you need to report a claim, give us a call. We’re here for you 24/7.

Call 800-851-7740

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Review claim status

Monitor the status of a claim already in progress. You’ll need to know the claim number and the date of the incident.
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Review payments

Check on payments related to a claim. You’ll need to know the claim number and your federal employer identification number (FEIN).

Electronic medical billing

Medical providers working with a patient with a workers’ compensation claim can submit bills online, sign up for electronic payments, and find state-specific information and payer IDs on our medical billing page.
Your contact information
The insurance policy number
A basic description of the incident
Information about any involved parties or witnesses
For injury-related claims, we’ll also need the medical provider details and whether the claim involves workers’ compensation
Employer information (if applicable), and whether you’re our customer or a third-party claimant
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  • Will my claim be handled by the same person from beginning to end?

    In most cases, you’ll work with the same person once the claim is assigned. We believe there is significant value in having one claims associate handle a case from beginning to end. However, we also believe it’s important to match the case to the talent, so if the severity or complexity of a claim unexpectedly increases, we will reassign the claim to another member of the claims team who specializes in severe or complex case management.

  • Do you investigate suspected insurance fraud?

    Absolutely. Insurance fraud impacts everyone by driving up insurance premiums. Our Special Investigation Unit evaluates and pursues suspected fraudulent insurance claims.

  • What’s my deductible?

    Your deductible is the amount you'll pay out of pocket before your insurance coverage starts paying. When you purchased insurance, you selected deductibles for certain coverages, such as commercial property or general liability. Give us a call and we can let you know how much your deductible is for the coverages you have.

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During tough times, we can help

Let us be there for you, too.

  • Quality insurance coverage
  • Quick claims resolution
  • Personal service
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