Loss control4/25/2024
Help protect your business from cyberattacks
Horticultural and floral industries are at risk from cyberattacks. From employee training to cyber insurance coverage, here are steps you can take to help mitigate the risk.
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We're here to help with your account
Coming soon: a customer portal for billing, COIs, claims, safety resources, and more.
We're working diligently to provide you access to your portal. If you've received a notification that your account is activated, click Log in below. Otherwise, click Learn more for details on your login status.
Information about your insurance policies is just a click away.
We’ve put together some quick links to help you manage your account, including making a payment or filing a claim. Also, be sure to check out our Frequently Asked Questions (FAQs) area below for more information.
Billing
Pay your bill quickly without needing to log in. Or, if you have other questions about your account, give us a call at 800-851-7740.
Claims
If you need to file a claim, begin the process here. You can also call 800-851-7740 and speak to one of our knowledgeable claims agents.
Certificate of insurance
Looking for proof of insurance? Click below, call 800-851-7740, or contact your agent to get certificates, ID cards, and run motor vehicle reports.
Loss control resources
This is a risk management service for our members. Email losscontrol@hortica.com, call 800-851-7740, or follow the link to fill out the request form.
Common customer questions
You may still have some questions about your coverage and policies. Here’s a list of some of the most common questions we receive and their answers. If you still need help, call us at 800-851-7740.
General insurance questions
Your account number is in the top right corner of your bill.
Go to our website to access our quick pay service.
Give us a call at 800-851-7740 and we’ll be happy to help you out.
Insurance billing questions
Hortica
PO Box 8017
Stevens Point, WI 54481-8017
Sentry Insurance
Remittance Processing P4007A
1800 North Point Drive
Stevens Point, WI 54481
Visit our website to enter your information. Your account number is in the top right corner of your bill. Enter only the numbers before the “-“ and use the ZIP code that’s shown on your invoice. While we don't accept credit or debit cards, you can make one-time ACH payments online or call 800-851-7740.
You need to complete a new bank authorization form. Download the form here. You can e-mail it to billingservices@hortica.com or fax it to 618-655-2511.
You can e-mail billingservices@hortica.com or call us 800-851-7740.
Insurance claims questions
If a claim is not opened, we’ll advise you or your agent that a claim would need to be opened to complete a coverage review. If a claim is opened, we provide a coverage review based on the details obtained.
It’s best to speak with your agent for details.
Insurance services questions
Fill out our Loss Control form to receive this information.
Give us a call at 800-851-7740 and we’ll be happy to help you out.
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Adjust your insurance as your horticultural business changes
Your horticultural business is ever-changing. Does your insurance policy reflect these changes? Here are some factors that could necessitate policy updates to help ensure you’re properly covered.
Business tips4/3/2024
Prep for the busy season: Spring cleaning tips for your horticultural business
Spring is a great time to get ready for the busy season by cleaning up your property, inspecting your equipment, and reviewing your safety procedures. Here are some tips to help you.