I’m Tim Noble, Hortica brand president. First, allow me to thank you for doing business with us. I also want to convey to you personally our continuing commitment to provide strong service with a personal touch, even in the midst of the uncertain times the COVID-19 outbreak represents.
I’m sure what matters to you and what matters to us are likely the same things—which includes protecting our employees and continuing to service customers and business partners.
We’re taking several measures to protect our people while maintaining customer relationships. These include following social distancing guidelines, such as:
We recognize that you’re likely implementing your own new protocols and practices, which we will strive to understand and operate within. You have a right to expect the same quality service from us.
Lastly, I wish you, your family, and your work colleagues good health as the country navigates through the pandemic situation.
Hortica brand president