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How to find quality employees to ease the stress of filling open positions

Cashier at a store


It’s a challenge every business owner faces—finding qualified workers. It’s especially the case in the current strong job market.

Once you advertise the job and select applicants to interview, you should start by having the tough, honest conversations up-front.


Explain your company’s:

  • Priorities
  • Culture
  • Benefits
  • Salary ranges
  • Raise process
  • Promotion schedule

Having this conversation right away changes the dynamic of the interview process. It allows you to address critical issues, set expectations, and clear up misconceptions before potential issues become established problems.

Types of work

Once there’s an understanding of the job culture, salary, and work expectations, you’ll want to discuss the three major types of work and how these play out in the new employee’s role. They include:

  • Project work
  • Thinking time
  • Meeting commitments

By explaining the quantity and quality of each type of work, you not only provide a clear picture of how the employee will spend their days and weeks, it also helps build an understanding of your company’s priorities and culture.

Selecting a qualified truck driver

Finding qualified truck drivers can also be a complicated process. Quality, safe drivers are always in demand. You want someone who performs well on the road, takes care of the inventory, and interacts well with customers. Here are some ways to help make sure that happens.

Here are a few things to consider when selecting drivers:

  • Offer a written application: Make sure this paperwork includes a section to note prior incidents on the road.
  • Prove eligibility: Determine an applicant has a current and valid driver’s license.
  • Conduct an MVR check: Let applicants know a Motor Vehicle Records (MVR) check will be done to confirm a past driving record. This shows candidates their driving record will be considered in your hiring process. Drivers with poor records are less likely to apply, which will allow you to focus on those with good driving records.
  • Get expert advice: Ask your insurance company for guidance regarding what’s an acceptable driver’s record.
  • Institute a drug testing program: Establish a rule that drug tests may be done after an accident occurs.
  • Check references: Contact references to verify information from the application and interview—including employment dates, type of work, and vehicles driven.
  • Take a road test: Ride along to see a driver’s skills in action and observe how they handle different situations.

Having quality employees can improve your bottom line and shouldn’t be taken lightly during the hiring process. Contact a Hortica agent if you have any further questions, or would like additional resources when it comes to this or other business concerns.

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