Hortica consistently delivers superior claims handling service. Our years of experience and knowledge of the horticultural industry allow us to efficiently guide you through the claims process. Utilizing professional on-staff adjusters, as well as a nationwide network of outside claims professionals, Hortica provides prompt, fair and hassle-free claims settlements.

Hortica has a reputation for superior claims handling. Here’s what our clients have to say when asked what they like about doing business with

“Getting people up here to adjust and measure the loss, and getting people up here with checks in hand if we need to rebuild a structure, so I think the timeliness of their handling of losses is good.”

“Hortica’s claims department is excellent. They get people out into the field – they don’t wait for people to call them.”

“Service is mostly defined by loss control, but also claims management. That’s very important – to open a claim, defend us when appropriate and not just cave in because they’re worried about lawyer cost, and then closing the claim quickly.”

“There are things that are unique to our industry that having an understanding of it helps them to write better policies as well as handle claims. Hortica can evaluate claims in a much better fashion. In some cases, they might extend coverage where others might not. Especially when it comes to claims adjusting, they are able to understand the situation better and make a more informed evaluation – whether it’s a good risk or bad risk, whether a claim should be paid or not.”

“They have a very good service level in paying attention to their claims and recognizing the industry needs. I’m extremely satisfied with Hortica. We’ve had claims, and they’re very responsive. They are proactive in trying to mitigate damages.”